Return and Exchange Policy

Every customer expects the same order to be delivered on time in perfect state. Incase he/she is not satisfied with the order at the time of delivery, he has complete rights to apply for its replacement or return it to US warehouse located in Valley cottage ,Newyork  so that the amount is refunded back to his/her account.

Printers Tech Pvt Ltd in United States welcomes the decision taken by the customer incase of shipping the wrong product (instead of what was ordered) or delivering the defective or damaged product to the customer. We apologise for the mistake and try to rectify the same within short span of time.

There are certain return and exchange polices defined by Printers Tech

  •          Those who return any product, the amount will be credited automatically in the Printers Tech cashback account which you can use for any further purchase. It takes around 15 days to get the refund. If the product you purchase is not of accurate size or the item is defective, you may also go for exchange policy. In this case the new item will be delivered at your doorstep free of cost but it all depends on the availability of the item in the stock.


  •          However, there are certain rules and exceptions for the return and exchange policy. The products such as LAN Card Drivers, USB drives, RAM, CMOS Battery, External CD/DVD player and writer cannot be returned or exchanged once delivered successfully will not be returned or exchanged. So be very careful while purchasing them. If you purchase mouse, keyboard, external hard drives from Printers Tech and if you wish to return it, then it can be done only within 15 days of receipt.



  •          Those items which are to be returned or exchanged must be unused. They should be in their original packing and all the tags should be intact. No broken tags will be accepted. For example, if you wish to return the pair of shoes which you bought from Printers Tech, then it should be in its original box with proper packaging.


  •          If any item purchased does not fits you, or there is any size issues, then only it can be exchanged. It means only size exchange is allowed. Exchanges are allowed only if your address is serviceable for an Exchange by their logistics team. Some items, there is free gift associated with the product purchased, if you wish to return the original product, then please return the free gift as well. Company will not refund or exchange the product without the free item in any case.

The Return and Exchange policy of Printers Tech is formulated keeping in mind the need and requirement of the local and common people. There is no hidden terms and conditions for this. Everything is written clearly on the website. According to this policy, if you wish to return or exchange any item purchased from,  then it should be done within 30 days of the receipt.

Please dial toll free number +1-347-343-5677 for more enquiries related to return and exchange policy of Printers Tech Pvt Ltd located in United States